33 Internet Case Studies
Case studies
usbandsupplies.com
US Band Supplies had very specific requirements, they needed an e-commerce strategy to help them cope with demands of a rapidly growing customer base.
33 Internet met this challenge by creating what's seems on the outside to be a standard web presence for the company, however within the site we added a private "Dealer Center" to enable US Band to more efficiently provide a first class service to their 800+ retail customers.
Password protected, the Dealer Center enables the company's clients to download trade catalogues and price lists, view new product launches, special offers and closeout sales and more importantly, order direct online though a custom built ordering platform. We also added Dealer news bulletins, order tracking systems and direct enquiry email.
"Our website hasn't just promoted us, its hugely improved our service and modernised the way we do business. Our dealers love it as they can order any time day or night whilst viewing all the specials and promos.
"The Dealer Centre has also created more time for our in-house telesales team to pro-actively generate new opportunities whilst being able to deliver a greater service to our regular accounts.
"33 Internet really did go the extra mile for us, we have everything we could have asked for from a website and more"
Mark Ragin, President, US Band and Orchestra Supplies Inc.
